Everyday Secomapp Team has received hundreds of tickets from customers of all 7 apps. And we do love to receive and reply to you as much as possible.
There are numerous frequently asked questions that we would like to collect here for your convenience. Take a look for any case you might have 🙂
1. How long should I expect my ticket to be processed?
We put a great effort to make sure that all tickets will be replied right within 24 hours from Monday to 12.00 pm Saturday (GMT +7)
2. Could we get a discount when having more than one app?
Yes, we do offer various discounts depending on certain circumstances including the app number, the shop size, the app category and more. Just drop us a mail at [email protected] for more information to your specific case.
3. I’ve run out of trial time for the app I’ve just installed while I haven’t had a chance to have it a go. Can I have an extension?
Yes, you do. We would like to provide the extension for you to make sure about the decision whether or not the app works. Just send us the request through [email protected]
4. How can I know when Secomapp has given special offers?
Please follow us on Facebook at:
https://www.facebook.com/secomapp/
Or Twitter at https://twitter.com/secomapp
So that you will never miss any chance for our occasional offers.
We will definitely please you with more favorable offers in the next few days.