FAQs for Secomapp Partner Portal

How can I track my earnings and referrals with Secomapp’s Affiliate Program?

You can track your earnings and referrals in your Affiliate Portal.

• The Dashboard summarizes yo
• ur performance including Total pending, Total active referrals, and Total balance.
• For a detailed report, go to Referrals in the left menu.
  

How can I receive payments through the Secomapp’s Affiliate Program?

You get paid directly to your PayPal account which was entered earlier in the Registration form.

Payments are processed every month. On the 8th day of each month, your commissions will be calculated, and if you meet the minimum payout threshold of $100, you will receive your payment on the 12th day of the month.

Why do I find no balance update when I have a referee with Secomapp’s Affiliate Program?

Please note that the balance will not be updated in real-time but will reflect the cumulative referrals and commissions on the specified monthly update date.

Our system updates the balances once a month on the 8th day of each month. This update includes calculating all your referrals made within that particular month. Therefore, you can log in on that date and see the updated recordings of your referrals and commissions.

How are commissions adjusted if a customer changes their plan?

If a customer changes their app package, such as upgrading or downgrading their plan, your commissions will be adjusted accordingly. The commission is based on a percentage of the customer’s payment, so any changes in the payment amount will affect your commission.

What happens if your clients ask for a refund?

If a referred customer requests a refund after payment, the corresponding commission will be deducted from your next payout. If already paid, the adjustment will be made in the following payout.

Commissions are calculated monthly as long as the customer keeps using the app. If they uninstall it, future commissions from that customer will stop.